We’re here 24/7 to keep children safe

If you’re in crisis and need immediate help,
call our FamilyLINE at

(209) 577-4413

Crisis Counseling

As part of crisis management the Center offers counseling for both parents and children, 24 hours a day, seven days a week.  This experience allows parents to vent frustrations, challenges and feelings in a safe manner.  Further, distressed children are allowed safe opportunities to express themselves away from their parents. Staff utilize age appropriate techniques that give constructive platforms to work through trauma.


The Crisis Center operates a responsive phone service that allows immediate help 24 hours a day, seven days per week.  Call (209) 577-4413 for immediate help. This service is free to the public and offers crisis counseling and referral outreach through trained crisis counselors who listen with empathy as they help callers prioritize their most critical family issues and defuse emotionally charged family events.  Parents benefit from the opportunity to discuss difficult issues before anger escalates into violence and receive guidance to problem solve and reach crisis resolution.

Outcomes and Benefits

Shelter provides children with immediate separation from abusive parents at times when critical family events have heightened the potential for abuse.

Children benefit from regular nutritious meals that nourish their bodies and minds, reversing the adverse effects of hunger and malnutrition. Meal times promote growth and development as children partake in healthy eating and mealtime activities.

Health screenings and developmental assessments allow Center staff to plan specialized activities tailored to promote each child’s optimal growth and progress. Parents receive instruction and valuable insight into the health and development needs of their children and are assisted in locating other services specific to their child’s needs.

Sheltering children at critical moments of family crisis protects them from trauma and affords positive opportunities of play and maturation. Abusive parents receive relief with time away from parenting that allows them to deescalate.

Abusive parents are able to remove themselves from unhealthy situations and are offered supportive services that educate them on reasonable alternatives to conflict resolution and crisis management. Case Managers assist families in seeking other valuable community programs to repair family dynamics, improve parenting practices, and achieve family stability.

Children experience learning opportunities and benefit from experiences that provide a foundation for language proficiency, improved reasoning skills, and expansion of social/emotional development.

The nurturing, home style environment, of our shelters offer security, encouragement and growth opportunities that facilitate trust, promote higher self-esteem, and foster positive behaviors and attitudes for abused and neglected children. Therapeutic play stimulates developmental achievements, while nutritious meals fuel each child’s mind and body.

Abusive parents receive insight and information that encourages healthier family interactions. Nurturing techniques and parenting skills are modeled for parents. Staff introduce healthier perceptions of children’s behaviors. Therapeutic Teachers guide children in the development of positive social/emotional skills.

Crisis Counseling and education helps parents to form understanding of, and sensitivity to children’s levels and stages of development which works to help parents formulate reasonable expectations for their children.

A culturally, linguistically, and ethnically diverse staff allow for assistance to be provided without negative impact to family value.

Children born into families where generational abuse has been the norm are safeguarded. Their families are able to achieve meaningful change that interrupt the cycle of low self-esteem, depression, poor self-control and diminished coping that contribute to abusive behaviors. Positive experiences reduce the odds that these children will themselves perpetuate the cycle of child abuse and neglect.

To talk with a Crisis Counselor or inquire about Children’s Crisis Center services for an at-risk child, contact us at (209) 577-4413, 24 hours a day.